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{"ID":243,"SpaceID":5,"PageID":20,"HasCommentsThread":false,"SeoTags":{"OpenGraphTags":[{"ID":"og:title","Name":"Frequently Asked Questions"},{"ID":"og:type","Name":"website"},{"ID":"og:url","Name":"https://www.didsburyrunners.co.uk/Cms/Spaces/PUBLIC/Frequently+Asked+Questions"}],"NonOpenGraphTags":[]},"Path":"Frequently+Asked+Questions","Title":"Frequently Asked Questions","Author":{"ID":6,"Name":"Carl Healy","CompanyName":null,"HasEmail":true},"Version":6,"IsDraft":false,"IsOldVersion":false,"PublicationDate":"18/08/2026 09:47","VersionDescription":"v6 - Carl Healy","HideHeader":false,"IsFullWidth":false,"ThemeCode":null,"BackgroundColour":null,"JumpLinks":[],"Blocks":[{"Columns":[{"Width":12,"WidthClasses":"col-md-12 col-sm-12 col-xs-12","Elements":[{"ID":933,"Type":"HTML","Content":"\u003cstyle\u003e\nhtml {\n interpolate-size: allow-keywords;\n}\n\n.dr-faq-intro {\n text-align: center;\n max-width: 640px;\n margin: 0 auto 40px auto;\n color: #555;\n font-size: 16px;\n line-height: 1.6;\n}\n\n.dr-faq-wrapper {\n max-width: 780px;\n margin: 0 auto 50px auto;\n}\n\n.dr-faq-item {\n background-color: rgba(6, 139, 232, 0.04);\n border-radius: 10px;\n margin-bottom: 10px;\n overflow: hidden;\n transition: background-color 0.25s ease;\n}\n\n.dr-faq-item[open] {\n background-color: rgba(6, 139, 232, 0.08);\n}\n\n.dr-faq-item summary {\n list-style: none;\n cursor: pointer;\n padding: 16px 20px;\n font-weight: 600;\n font-size: 15.5px;\n color: #222;\n display: flex;\n justify-content: space-between;\n align-items: center;\n gap: 12px;\n}\n\n.dr-faq-item summary::-webkit-details-marker {\n display: none;\n}\n\n.dr-faq-item summary::after {\n content: \u0022+\u0022;\n font-size: 22px;\n font-weight: 400;\n color: rgb(6, 139, 232);\n flex-shrink: 0;\n transition: transform 0.25s ease;\n}\n\n.dr-faq-item[open] summary::after {\n transform: rotate(45deg);\n}\n\n.dr-faq-item::details-content {\n height: 0;\n opacity: 0;\n overflow: hidden;\n transition: height 0.3s ease, opacity 0.3s ease, content-visibility 0.3s allow-discrete;\n}\n\n.dr-faq-item[open]::details-content {\n height: auto;\n opacity: 1;\n}\n\n.dr-faq-answer {\n padding: 0 20px 18px 20px;\n font-size: 14.5px;\n line-height: 1.6;\n color: #444;\n}\n\n.dr-faq-answer a {\n color: rgb(6, 139, 232);\n font-weight: 600;\n}\n\u003c/style\u003e\n\u003cp class=\u0022dr-faq-intro\u0022\u003eGot a question about running with us? Have a look through the answers below — if you can\u0027t find what you\u0027re after, get in touch and we\u0027ll help you out.\u003c/p\u003e\n\u003cdiv class=\u0022dr-faq-wrapper\u0022\u003e\n\n \u003ch2 class=\u0022form-header\u0022\u003eGetting Started\u003c/h2\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eI\u0027m a total beginner, where do I start?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eYou\u0027ve already started, just by asking — that\u0027s the hardest part done!\u003c/p\u003e\n \u003cp\u003eWe\u0027d suggest our free 9-week Couch to 5k course, which runs three or four times a year. Keep an eye on our Couch to 5k page for the next start date.\u003c/p\u003e\n \u003cp\u003eIf the timing doesn\u0027t work, the NHS Couch to 5k app is another great way to begin.\u003c/p\u003e\n \u003cp\u003eIn the meantime, why not sign up for a trial and see how you get on? Plenty of our members started with zero running experience and have gone on to do great things — you\u0027ll be in good company.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eCan I join if I\u0027m under 18?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eAnyone aged 16-18 is welcome to join, provided they\u0027re accompanied by a nominated adult member. Some of our Run Leaders are LIRF qualified and DBS checked, but we\u0027re not currently able to accept minors running unaccompanied.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eDo you have sessions for non-members?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eYes — we run public sessions too, including our Couch to 5k beginner course and #RunAndTalk events. These are advertised on the Didsbury Runners Community Facebook page. Couch to 5k places are in demand, so please email \u003ca href=\u0022mailto:didsburyrunnersclub@gmail.com\u0022\u003edidsburyrunnersclub@gmail.com\u003c/a\u003e to register your interest.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003ch2 class=\u0022form-header\u0022\u003eRuns \u0026 Sessions\u003c/h2\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eWhere do you run from?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eMonday evening runs start and finish at Didsbury Sports Ground on Ford Lane. Wednesday Interval sessions are usually at Trafford Athletics Ground, Longford Park, Stretford, and our Hills session runs from The Crown, Heaton Mersey. Any changes are communicated to members by email and our other channels — other runs may start and finish elsewhere.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eWhat time do you run?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eAll sessions start at 6.45pm, with a 6.30pm meet. Note that our track intervals warm-up begins at 6.30pm, so if you arrive at 6.45pm please come already warmed up and ready to go.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eHow fast do you run?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eMonday night runs cater for every ability, with groups spanning 12 minute miles right through to 8 minute miles. We\u0027ll help you find the right group, and we never leave anyone behind! If you\u0027re not sure of your pace yet, our Couch to 5k course (run several times a year) is a great place to start.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eHow far do you run?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eOn Mondays we offer 5-6k and 10k options. Not quite ready for those distances? Join one of our regular Couch to 5k courses and we\u0027ll help you build up to it.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eWhat if I can\u0027t keep up?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eEvery group has a tail runner, so you\u0027ll never be last — and many of our members are experienced runners who\u0027ll happily stay back and keep you company.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eDo you run on Bank Holidays?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eWe run as normal on most bank holidays. The exception is if 25th December or 1st January falls on a Monday, when we typically don\u0027t hold an official run. We may also pause Wednesday sessions between Christmas and New Year — we\u0027ll let members know in advance if so.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eDo you run in bad weather?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eWe meet as normal in all weather, though some conditions call for a tweaked route — in high winds, for example, we\u0027ll steer clear of trees. Rarely, we will have to cancel a session entirely\u0026nbsp;in extreme weather conditions.\u0026nbsp;If there\u0027s a significant change, we\u0027ll let members, Couch to 5k participants, and trialists know in advance.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eWhy can\u0027t I wear headphones?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eWe ask runners not to wear headphones on our runs, so everyone can hear instructions from run leaders and stay safe around other path users. Plus, we\u0027re a social bunch — half the fun is chatting with your fellow runners!\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003ch2 class=\u0022form-header\u0022\u003eMembership \u0026 Club Life\u003c/h2\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eAre you an England Athletics affiliated club?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eYes — Didsbury Runners is affiliated with England Athletics, and members can choose to affiliate individually too, as a first or second-claim athlete, for a fee set by England Athletics.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eHow much does membership cost?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eAnnual membership is £14, or £5 if you join between 1st January and 31st March. Membership runs from 1st April to 31st March each year, regardless of when you join.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eHow do I cancel my membership?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eYou can resign at any time by emailing \u003ca href=\u0022mailto:didsburyrunnersclub@gmail.com\u0022\u003edidsburyrunnersclub@gmail.com\u003c/a\u003e. Please note membership fees aren\u0027t refundable.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eDo you run in events?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eOur members take part in races like the Manchester 10k and half-marathon, and as a club we compete in the Manchester Area Cross-Country League (MACCL) and the University Cross Country Relays.\u003c/p\u003e\n \u003cp\u003eAll club events and socials are posted on our events page and sent out via our weekly newsletter. If you\u0027re a member, we\u0027d recommend signing up there too, since that\u0027s where we share transport and other logistics. Unless stated otherwise, Didsbury Runners events are for members only.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eIs it just running?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eFar from it! We run plenty of social events that have nothing to do with running — meals, climbing, you name it. Members often organise their own get-togethers too. It\u0027s all about community and having fun.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eHow do I gain access to the Strava group?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eCheck the confirmation email you received when you joined — the link is in there.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eHow do I get a Didsbury Runners t-shirt/vest/hoodie?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eWe run bulk orders periodically — head to our club shop to see what\u0027s currently in stock.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eWho do I contact with a welfare or safeguarding concern?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eOur Welfare Officer is the lead contact for any welfare or safeguarding concerns. You can find current contact details on our Committee page, or reach out to any committee member and they\u0027ll point you in the right direction.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003ch2 class=\u0022form-header\u0022\u003ePractical Info\u003c/h2\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eIs there car/bike parking at Didsbury Sports Ground?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eDidsbury Sports Ground has paid car parking, but members get free parking during club sessions — you\u0027ll just need to register your car details on the console in the clubhouse/bar. Miss this (or otherwise skip paying) and you could face a penalty of up to £100, so don\u0027t forget!\u003c/p\u003e\n \u003cp\u003eHeads up: for non-club events like parkrun, you may need to pay for parking or buy something from the bar to activate the console.\u003c/p\u003e\n \u003cp\u003eThere\u0027s a railing for bikes, though we\u0027re looking to improve provision.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n \u003cdetails class=\u0022dr-faq-item\u0022 name=\u0022dr-faq\u0022\u003e\n \u003csummary\u003eCan I leave items at Didsbury Sports Ground (DSG) while I run?\u003c/summary\u003e\n \u003cdiv class=\u0022dr-faq-answer\u0022\u003e\n \u003cp\u003eYou can leave clothing and other bits in the bar while you run, but it\u0027s at your own risk — so please don\u0027t leave anything valuable unattended.\u003c/p\u003e\n \u003c/div\u003e\n \u003c/details\u003e\n\n\u003c/div\u003e","ContentConfig":{"Caption":null,"Icon":null,"IconColour":null,"CaptionColour":null,"UnderlineColour":null,"TextColour":null,"FontSize":null,"LineHeight":null,"RequiresLoggedInUser":false,"BottomMargin":0,"PaddingLeft":"0px","PaddingTop":"0px","PaddingRight":"0px","PaddingBottom":"0px","PhoneVisible":true,"TabletVisible":true,"DesktopVisible":true,"CssClass":null,"PageLinkName":null,"PageLinkCaption":null},"ComponentCode":null,"ComponentError":null,"BottomMargin":"0px","PaddingLeft":"0px","PaddingTop":"0px","PaddingRight":"0px","PaddingBottom":"0px","CssClass":null,"ResponsiveClasses":"","PageLinkName":null,"PageLinkCaption":null,"Background":{"Colour":null,"ImageURL":null,"Filter":null,"IsParallax":false,"Image":"","Tint":""},"ImageConfig":{"ImageURL":null,"ObjectFit":"contain","ImageHeight":null,"FrameStyle":null,"BorderRadius":null,"Caption":{"IsActive":false,"Text":null,"SubText":null,"Font":{"Size":null,"Colour":null},"SubFont":{"Size":null,"Colour":null},"Alignment":null,"Position":null,"Margin":null,"BackgroundColour":null,"Blur":false,"Hover":false},"AltText":null,"LinkURL":null,"BottomMargin":0,"PaddingLeft":"10px","PaddingTop":"10px","PaddingRight":"10px","PaddingBottom":"10px","PhoneVisible":true,"TabletVisible":true,"DesktopVisible":true,"CssClass":null,"PageLinkName":null,"PageLinkCaption":null},"IgnoreCache":false}]}],"ColumnSpacing":"0px","BottomMargin":"0px","TopPadding":"50px","IsFullWidth":false,"IsBackgroundFullWidth":false,"Background":{"Colour":null,"ImageURL":null,"Filter":null,"IsParallax":false,"Image":"","Tint":""}}],"HasTwitterFeedComponent":false,"PageURL":"https://www.didsburyrunners.co.uk/Cms/Spaces/PUBLIC/Frequently+Asked+Questions?version=6","AllVersions":[],"Comments":[],"UpdatedComments":[],"Spaces":[],"IsWatching":false,"LastViewTime":null,"CanEdit":false,"CanPublish":false,"CanCopy":false,"CanCreateTemplate":false,"CanComment":false,"CanReadComments":false,"CanModerateComments":false,"CanLike":false,"CanWatch":false}
Edit Page Meta Tags
Open Graph Metadata
for Facebook etc.
Custom Meta Tags
Configure Advert Component
Set the required height of the image.
Configure News & Announcements Component
The maximum number of announcements to display. There will be a "more" button to allow people to view
more if desired.
Controls whether the author's name is shown against announcements.
Colours
Defines the colours of the various elements of the component.
The colour of the icon
The colour of the large caption text
The colour of the horizontal line under the caption
The default colour of the text in the announcements
The colour of the background of the announcement elements
The colour of the border around the announcement elements
Configure Blog Component
Separate tags with commas.
The maximum number of blog entries to display in the feed.
Colours
Defines the colours of the various elements of the component.
The colour of the icon
The colour of the large caption text
The colour of the horizontal line under the caption
The default colour of the text in the blog posts
The colour of the background of the blog post elements
The colour of the border around the blog post elements
Configure Carousel Component
The height of the carousel. The carousel generally works best when using units that are
relative to the width of the screen. So, for example, a height of 35vw means that the height of the
carousel is 35% of the width of the screen. This gives a constant aspect ratio of 10:3.5.
Default mode uses the central carousel configuration as defined from the settings area of the website.
Custom mode allows you to define a list of images to display just on this carousel.
Carousel Elements
Image
Start Date
End Date
Active?
No elements defined.
Edit Carousel Item
The colour used for the caption and description text.
Optional: URL address of web page to which the user will navigate if he/she clicks on this carousel image from the home page.
From
until
Optional: The range of dates for which this image will be displayed. You can leave either date blank if
you want the range to be open-ended. Un-checking the 'Currently Active?' box at any time will override
any dates and the image will not be displayed.
If set, this will ensure that the carousel element is only shown to those members in the selected list.
If set, this will ensure that the carousel element is not shown to those members in the selected list.
The element must be active for the image to be displayed at any time.
Configure Common Links Component
Icon
Caption / Description
Colours
Defines the colours of the various elements of each link.
The colour of the large icon
The colour of the large caption text
The colour of the horizontal line between the caption and the description
The colour of the smaller description text
The colour of the background of each link tile
The colour of the border around each link tile
Dimensions
The margin around each link tile
Edit Link
Configure Upcoming Matches Component
The competitions to show upcoming matches for. Leave blank to include matches from all competitions.
The maximum number of upcoming matches to display.
Colours
Defines the colours of the various elements of the component.
The colour of the icon
The colour of the large caption text
The colour of the horizontal line under the caption
The default colour of the text in each match
The colour of the background of each match
The colour of the border around each match
Configure Recent Results Component
The competitions to show recent results for. Leave blank to include results from all competitions.
The maximum number of recent results to display.
Colours
Defines the colours of the various elements of the component.
The colour of the icon
The colour of the large caption text
The colour of the horizontal line under the caption
The default colour of the text in each result
The colour of the background of each result
The colour of the border around each result
Configure Event List Component
The maximum number of events to display.
Event Selection
Layout
Controls how the events are laid out.
Hide the event image. This will make the event feed more compact.
Hide tabs indicating user's sign-up status and whether the event is new. This will make the event feed more compact.
Colours
Defines the colours of the various elements of the component.
The colour of the icon
The colour of the large caption text
The colour of the horizontal line under the caption
The default colour of the text in the event descriptions
The colour of the background of the event elements
The colour of the border around the event elements
Configure Gallery Component
The number of columns into which to arrange the images.
Images
Image
Settings
Caption::
Column Span:
No images selected
Configure Member List Component
Name
No users added
Display
Visibility
Usually, the display of member data is subject to the logged-in user having specific entitlements to view that data. By default,
this component will respect those entitlements and only show data that the user is allowed to see. However, in certain circumstances,
you may wish to remove these restrictions and, instead, rely on the permissions required to view the CMS page itself.
For example, when creating a "Meet the Committee" page, for viewing by members, you will probably need to disable the member data entitlements as
members would not normally have permission to view the personal details of committee members.
the usual member visibility restrictions WILL be applied.
The displayed list of members will be limited to those who the logged in user has permission to see.
Important: the usual member visibility restrictions WILL NOT be applied.
All of the members in the list will be displayed, regardless of the logged in user's permissions. Please ensure that the CMS space
has appropriate restrictions applied.
the usual member data visibility restrictions WILL be applied.
In addition, for contact details, only those that have been explicitly shared by the member will be visible; even if the viewing
member has elevated permissions.
the usual member data visibility restrictions WILL be applied.
The information you select below will only be visible to those who have the entitlements to view those particular fields for the particular
members displayed.
Important: the usual member data visibility restrictions WILL NOT be applied.
The information you select below will be visible to anybody who has visibility of the CMS page containing this widget. Please ensure that the CMS space
has appropriate restrictions applied.
Content
Configure Membership Categories Component
Colours
Defines the colours of the various elements of the component.
The colour of the icon
The colour of the large caption text
The colour of the horizontal line under the caption
The default colour of the text in the category table
The colour of the background of the category table
The colour of the category table border
Configure Twitter Feed Component
Paste in the A tag code copied from the Twitter Publish page. (https://publish.twitter.com)
px
Configure Excel Component
Load Data from Excel
Worksheet name exactly as it appears on the sheet tab at the bottom in Excel
Cell range from top-left to bottom-right e.g. A1:E17
Indicates that the above cell range includes a header row at the top
Table Appearance
Enter the HTML that will be generated for each row of data. Use {{Cells.[i].Text}} to access the value in column i of the row. i is the 0-based
index of the cell. So to get the value in the first cell, use {{Cells.[0].Text}}.
Table Data
No data uploaded
Configure Content Component
Colours
Defines the colours of the various elements of the component.
The colour of the icon
The colour of the large caption text
The colour of the horizontal line under the caption
The default colour of the text
Dimensions
The default font size of the text
The default line spacing of the text
Logged-in User Data
If the below option is set, then this component will only be visible when somebody is logged into the website. You can then reference
user fields and attributes in the content using the same syntax as used when sending emails ({{field-name}}). For example,
{{Forename}}, {{MembershipNumber}}, {{Branch}}, {{Attributes.CODE}} etc.
Configure Image
Set the required height of the image.
Caption
Position of the caption block
The margin around the caption block, specified in CSS syntax. E.g. "5px" (5 pixels all round);
"10px 5px" (vertical horizontal); "5px 10px 5px 10px" (top right bottom left).
Alignment of text within caption block
Drag and drop the items into the appropriate order.
Configure Test Component
Event Non-attendance
Who is not attending?
Please select the person who is not attending the event.
Me
What are you not attending?
Can't sign up to :
Can't sign up to whole series:
Note: the following restrictions apply to series sign-ups:
Event on
Updating ...
Diagnose Sign-up Issues
This popup helps you diagnose issues that people may be having signing up to this event. It will tell you exactly why
certain people can't sign up or can't access particular sign-up options or classes.
Diagnosis
Classes
Options
Diagnosing ...
Admin Sign-up to
What are you signing people up to?
Sign-up Option
Select the option that will be used for the sign-up of all of the selected attendees
Indicate how each of the attendees being signed-up will pay.
Select people to sign-up to the event
Select the people you would like to sign up to the event. When you click "Add" the selected people will be added to the list below.
You can then add more to the list and remove individuals where necessary. Once the list is complete, click the Sign-up button to
get them all signed up.
Name
Horse
Vehicle
Purchaser
Guest of
No attendees to be signed-up.
Bulk Add Recipients
Lookup Multiple Members
Paste names, email addresses, or both (e.g. Joe Bloggs <joe@example.com>), separated by commas, semicolons, or new lines, then press Lookup.
Type or paste in names, one-per-line and then press Lookup.
Input
Match
ExcludedWill be added as an email address
No names to match
Sign-up
Purchase Add-ons
Qty
Description
Unit Cost
Total
Paid For?
Qty
Description
Unit Cost
Total
Add-ons Purchased
Thank you for your purchase.
Your purchase has been placed in the basket.
Qty
Description
Unit Cost
Total
Paid For?
You have qualified for one or more discounts! These can be applied from the My Purchases page.
Code
Description
Saving
Edit Add-on Purchase
£
Cancel Add-on Purchase
This will cancel the add-on purchase below in its entirety and create refund payments if necessary.
Change Sign-up Cost Option
Most cost options cannot be set until the sign-up has been confirmed.
You are setting the cost for to attend the whole series.
£
Unit cost before any surcharges or discounts.
Surcharge (or discount, if negative) already applied to purchase.
Net purchase cost including any surcharges or discounts.
Tokens
Assign
The selected is already allocated to .
Do you want to assign to them? If not, then
will end up with no allocated .
Edit notes for
sign-up:
= required
Amend Event Sign-up Form
Withdraw from Event
This sign-up is for the whole series. What do you want to do?
At least one sign-up is for the whole series. What do you want to do?
Undo Sign-up Withdrawal
Undo Sign-up Withdrawals
Each status can only be enabled if applicable to all sign-ups selected for undo. If you want a status that is not enabled, cancel and try Undo on the individual sign-up instead.
Move Event Sign-up
Move to Event
Select date of event to move sign-up to, then select from that day's events in the drop-down.
Note:
The cost entered here should be the full cost of the new sign-up; not the difference from what they have already paid
for their current sign-up. The system will automatically create a new due payment or refund by comparing the new cost
with what they have already paid.
Move Multiple Sign-ups
Various events
Various dates
Move to Event
Select date of event to move sign-up to, then select from that day's events in the drop-down.
Note:
The cost entered here should be the full cost of the new sign-up; not the difference from what they have already paid
for their current sign-up. The system will automatically create a new due payment or refund by comparing the new cost
with what they have already paid.
If there was already a purchaser for each sign-up then the same purchaser will be used, otherwise the purchaser will be set to the attendee.
To set alternative purchasers, cancel and move each attendee individually.
Issue a RefundClear/Reduce Sign-up Charge
This operation will cancel the associated sign-up purchase(s). How much of a refund do you want to issue?
Note that an actual due refund will only be created if the member has already paid.
Note:
If you do not issue a refund for the full amount, then the member will remain liable for the balance.
Sign-up
Net cost including and surcharges or discounts applied.
Net amount paid by member i.e. amount paid minus any refunds already paid back.
The purchaser remains liable for this amount and must arrange payment.Nothing owed by the purchaser.
Add-ons
Qty
Product
Cost
Paid to Date
Cancel & Refund?
Event History
Time
Attendee
Lifecycle Status
Payment Status
Notes
Updating User
Record Payments
Pay with Tokens
£
Refund Issued
A due refund record has been created. You should go to the Manage Payments page to record
payment of this refund.
Cancel Event
WARNING! THIS WILL CANCEL THE EVENT FOR EVERYONE!
By default, all attendees will receive a notification that the event has been cancelled.
If you choose not to refund all here, individual full or partial refunds can still be issued manually.
Warning! For payments made directly through myClubhouse integration, this will refund the money immediately. The third-party processors may still keep any fees paid.
Event Cancelled Successfully!
Action Required!
Paid Refunds
The first 20 are shown below.
Purchaser ID
Purchaser
Description
Amount
Original Payment Method(s)
Refund Payment Method
Auto-Paid?
Unpaid Refunds
The first 20 are shown below.
Purchaser ID
Purchaser
Description
Amount
Original Payment Method(s)
Refund Payment Method
Auto-Paid?
Un-Cancel Event
WARNING! THIS WILL UN-CANCEL THE ENTIRE EVENT!
All attendees will receive a notification that the event has been un-cancelled.
Synchronise Sign-ups to Participant List
To be Signed Up
Name
Sign-up
Result
MEMBERJUNIORNON-MEMBER
To be Withdrawn
Name
Withdraw
Result
MEMBERJUNIORNON-MEMBER
Nothing to do.
Select Images
No images found.
Click the 'Upload image file' button on the right-hand end of the toolbar to choose an image from your device.*
Use the other buttons on the toolbar to zoom, rotate and crop your image as desired.
* On some desktops you can also paste a URL web link into the 'File name' box at the bottom of the Open file dialog; then click 'Open'.
* On some devices you can also take a photo from this button. Alternatively, to use an image from the web, you will need to first save the image to your device before selecting.
Bulk Image Upload
Images
Image
File
Form is not yet complete, please correct the following fields:-
Upload completed successfully.
Are you sure?
Message Me
Use this form to send an email to another member. You may only send to one member at a time.
Your registered email address will be passed on to this member but you may also include alternative contact details.
Note: Emails sent via the website are not entirely private. A copy of every email is held on the database and this can be
accessed by certain club administrators using the Sent Emails page.
Another email address which the recipient can use to contact you.
Other contact details which the recipient can use to contact you e.g. phone number.
Save View Configuration
The code is used in the URL of the page to identify the view to be displayed.
It should be a short text value.
Select the members, roles, security levels or member lists with which you wish to share the view config.
If set, then this will be the default view for those people with whom it is shared, unless they
have set their own personal default.
Choose an Icon
No matching icons.
Edit Document
for
Out of disk space!
Sorry, your directory is full. You are using MB out of MB of allocated disk space.
Please delete some documents or purchase extra disk space from your vendor.
You are currently using MB out of MB of allocated disk space.
Edit Document Category
Registration Complete
You have been automatically logged in.
has been added to family group:
Registration successfully completed for .
Requested Membership Subscriptions
One or more of the requested Membership applications require approval.
You will be emailed if your request has been approved and, at that point, you will be able to view and accept or reject
the membership offer and proceed with payment.
will be emailed once the request has been approved and, at that point,
they will be able to view and accept or reject the membership offer and proceed with payment.
Subscriptions have been automatically approved and have been added to your basket. Please now proceed there to make payment.
You have requested one or more group membership subscriptions. You should now use the
register buttons below to add additional members into the available slots.
No.
Membership
One of:
Next Steps
Request Linked Membership
Add Page to Main Menu
Select the item before which the new menu item should be inserted.
If set, then the menu item will have a dividing line inserted above it.
Add a Redirect to This Page
A short, memorable address, or an old address you're redirecting here, that should bring visitors
to this page (e.g. /join).
Pre-filled with this page's address - edit it if you'd rather redirect to a different page, or need
to include a query string (e.g. ?id=1). Any #anchor won't have any effect (see note above).
Release Notes
Version
Top Up Token Balance
You do not have any payment methods stored on your account. Please go to your
Profile Page to add a payment method.
Top Up Credit Balance
£
You do not have any payment methods stored on your account. Please go to your
Profile Page to add a payment method.
Mark as Paid
GoCardless Direct Debit —
scheduled to be collected automatically by GoCardless. There is no need to record manually unless the GoCardless notification has been missed.
If you do record it: entering the GoCardless payment reference (e.g. PM...) will allow the duplicate notification to be safely ignored.
If you use an unknown or incorrect reference, myClubhouse may incorrectly mark the as paid when it processes the collection.
Stripe —
scheduled to be collected automatically by Stripe. There is no need to record manually unless the Stripe notification has been missed.
If you do record it: entering the Stripe charge reference (e.g. ch_...) will allow the duplicate notification to be safely ignored.
If you use an unknown or incorrect reference, myClubhouse may incorrectly mark the as paid when it processes the collection.
Scheduled Electronic Payment
scheduled to be collected automatically by . There is no need to record manually unless the provider's notification has been missed.
If you mark it as paid and the automatic collection also succeeds, the payment may be recorded twice.
GoCardless Direct Debit
Stripe
—
RE: : GoCardless Direct DebitsStripe paymentsPayments via
are normally recorded automatically.
There is no need to record manually unless has been missed. Please enter the exact payment reference where possible. Payments with different references must be recorded separately.
Marking this payment as paid will automatically create the next repeating purchase and due payment.
£
Refunds may be recorded using negative amounts.
Allocation to Due Payments
Select the due payments that are covered by this received payment.
£
ID
Purchaser
Purchase
Amount
Due Date
Allocated Amount
— scheduled for automatic collection
£
No due payments.
Applied Discounts
Fill Missing Payments
Loading preview …
Error:
Subscription
is .
Confirmed payments
Already recorded
To be recorded
Payment subscription(s):
—
inactive
All payments are recorded, but the subscription is no longer active
and at least one payment subscription is still marked active.
Click Proceed to deactivate it and cancel any future due payments.
All confirmed payments are already recorded.
Payment
on
is for .
This amount doesn't match the sum of the payment subscriptions. Please enter how the amount should be distributed:
Payment Subscription
Suggested
Actual Amount
Total entered
Enter 0 for any subscription whose payment has not been collected — it will be marked inactive.
Didsbury Runners
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